Foxtel issues

Yes me, same issue. did you resolve it?

try this user agent https://github.com/SilentButeo2/webgrabplus-siteinipack/blob/master/site...

Hi there

I'm getting these errors even though I am using the Userkey:

[ Info ] found: C:\Users\copet\AppData\Local\WebGrab+Plus\foxtel.com.au.EK.ini -- Revision 09
[ Info ] encrypted with userkey and expiry date
[Warning ] Unable to decrypt!!
[Error ] fatal decryption error: Padding is invalid and cannot be removed.

Looking in the config file it has this entry for the userkey with waht looks like an expiry date of April * $$encrypted w/userkey/expiry [17/04/2020]$

Am I reading this correct?

Padding invalid means encryption has changed, due to a copy/paste or change in the file.So download file and copy the entire file not the contenent.

Hi mat8861

I've tried downloading a fresh version of the foxtel.com.au.EK.ini file a few times but I keep getting this "padding" error:

[ Debug ] Loading timezone data
[ Debug ] Embedded timezones source: timezone.timezonesdata.txt
[ Debug ] Reading config file: C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[ Debug ]
[ Info ] found: C:\Users\copet\AppData\Local\WebGrab+Plus\foxtel.com.au.EK.ini -- Revision 09
[ Info ] encrypted with userkey and expiry date
[Warning ] Unable to decrypt!!
[Error ] fatal decryption error: Padding is invalid and cannot be removed.

Not sure what to try next?

you need to add the foxtel key to config, an example here https://github.com/SilentButeo2/webgrabplus-siteinipack/blob/master/site...
and in documentation http://www.webgrabplus.com/documentation/configuration/webgrabconfigxml#...

Hi mat8861

I have the Foxtel key from the donations area of the forum and i am using it with the "decryptkey" tag in the config. The expiry date in the .ini file is showing as 17/04/2020 - that wouldn't have anything to do with it, would it?

Also, I didn't have the "license" tag in the config, so tried adding it but then got different errors:

[ Debug ] Reading config file: C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[ ] Job finished at 30/06/2020 19:25:52 done in 0s
[Critical]
[Error ] WG.Common.InvalidConfigException: [Error ] Settings element contains invalid sub-element "license"
at WGconsole.f..ctor(c 0, XmlNode 1)
at WGconsole.h..ctor(String 0)
[Critical]
at WGconsole.h..ctor(String 0)
at WGconsole.G.1(String[] 0)
[Critical] Config syntax exception:
[Critical] file: C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[Critical] message:
[Error ] WG.Common.InvalidConfigException: [Error ] Settings element contains invalid sub-element "license"
at WGconsole.f..ctor(c 0, XmlNode 1)
at WGconsole.h..ctor(String 0)
[Critical] For detailed info, see log file C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.log.txt
[Critical] Execution stopped

Any ideas?

Hi, it looks like updating the user agent has resolved my issue. thanks so much.

jefferson8 wrote:

Hi mat8861
I have the Foxtel key from the donations area of the forum and i am using it with the "decryptkey" tag in the config. The expiry date in the .ini file is showing as 17/04/2020 - that wouldn't have anything to do with it, would it?
Also, I didn't have the "license" tag in the config, so tried adding it but then got different errors:
[ Debug ] Reading config file: C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[ ] Job finished at 30/06/2020 19:25:52 done in 0s
[Critical]
[Error ] WG.Common.InvalidConfigException: [Error ] Settings element contains invalid sub-element "license"
at WGconsole.f..ctor(c 0, XmlNode 1)
at WGconsole.h..ctor(String 0)
[Critical]
at WGconsole.h..ctor(String 0)
at WGconsole.G.1(String[] 0)
[Critical] Config syntax exception:
[Critical] file: C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[Critical] message:
[Error ] WG.Common.InvalidConfigException: [Error ] Settings element contains invalid sub-element "license"
at WGconsole.f..ctor(c 0, XmlNode 1)
at WGconsole.h..ctor(String 0)
[Critical] For detailed info, see log file C:\Users\copet\AppData\Local\WebGrab+Plus\WebGrab++.log.txt
[Critical] Execution stopped
Any ideas?

Make sure you use wg 3.1.0 and you have license in config.

Thanks mat8861, that seems to have resolved the problem!

Hi,
I've tried everything I can think of and still cant get this to work:

[ ] WebGrab+Plus/w MDB & REX Postprocess -- version V3.1.0.0

[ Info ] found: C:\Users\Administrator\AppData\Local\WebGrab+Plus\siteini.pack\Australia\foxtel.com.au.EK.ini -- Revision 09
[ Info ] encrypted with userkey and expiry date in 'new (V3)' mode
[ Debug ] xmltv input file - C:\Users\Administrator\AppData\Local\WebGrab+Plus\guide.xml - found
[ Debug ] 0 superfluous shows removed
[ Info ] Found existing channel (xmltv_id=VIC-Melbourne BBC First) in the config file
[ Info ]
[ Info ]
[ Info ] i=index .=same c=change g=gab r=replace n=new
[ Info ]
[ Info ]
[ Info ] Group (0) :
[ Info ] update requested for - 1 - out of - 1 - channels for 7 day(s)
[ Debug ]
[ Info ] ( 1/1 ) FOXTEL.COM.AU.EK -- chan. (xmltv_id=VIC-Melbourne BBC First) -- mode Force
[Error ] Unable to update channel VIC-Melbourne BBC First
[Critical] Generic syntax exception:
[Critical] message:
[Error ] no index page data received from VIC-Melbourne BBC First
[Error ] unable to update channel, try again later
[ Info ] Existing guide data restored!

Correct EK version, correct WG+ version, the new user agent:
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36 Edg/79.0.309.71"

the correct decrypt key which hasnt changed.

and my licence seems to report ok:
[ Info ] New copy of 'custom license' data downloaded
[ ]
[ Info ] License request/update
[ Info ] Username 'divxmaster'
[ Info ] Custom License status : 'True'
[ Info ] The program will run with performance settings : 'custom'
[ Info ] License check .. done
[ ]
[ ] Actual settings of the custom license :
[ ]
[ ] License started on :2020/05/09
[ ] License will expire on :2021/03/23

Any ideas?
Cheers,
Mike

Siteini from siteini.pack ? It's ok here.....

Ah, found it
For anyone else who is having this issue, the siteid of the channel tags has changed, maybe some time ago.
If you were still using the old format, you will need to update all channels in webgrab++.config.xml to the new format.

old:
site_id="12352_SHO" xmltv_id="VIC-Melbourne Foxtel Movies Premiere"

new:
site_id="12352_SHO##SHO/SHO" xmltv_id="VIC-Melbourne Foxtel Movies Premiere"

edit: note they dont all follow this exact pattern so check the channels file in the latest siteini pack.

Cheers,
Mike

( 1/5 ) FOXTEL.COM.AU.EK -- chan. (xmltv_id=NickMusic AU) -- mode Force
iiiiiiii
Unable to update channel NickMusic AU
Generic syntax exception:
message:
no index page data received from NickMusic AU
unable to update channel, try again later
Existing guide data restored!

What's wrong?

Hi mat8861
i use foxtel and userkey
but i've got time out error
please recheck

post your log please. Works fine here. make sure your retry time out is at least 80

( 1/1 ) FOXTEL.COM.AU.EK -- chan. (xmltv_id=VIC-Latrobe Valley SKY Racing) -- mode Force
[Warning ] error downloading page: The operation has timed out (80sec)
[Warning ] Retry 1 of 4 times
[Warning ] error downloading page: The operation has timed out (160sec)
[Warning ] Retry 2 of 4 times
[Warning ] error downloading page: The operation has timed out (240sec)
[Warning ] Retry 3 of 4 times
[Warning ] error downloading page: The operation has timed out (320sec)
[Warning ] Retry 4 of 4 times
[Error ] Unable to update channel VIC-Latrobe Valley SKY Racing
[Critical] Generic syntax exception:
[Critical] message:
[Error ] no index page data received from VIC-Latrobe Valley SKY Racing
[Error ] unable to update channel, try again later
[ Info ] No guide data to restore

welcome efran or mona.i sure its one of u.
i dont see this channel on their site anymore when i select vic-melbourne or vic-regional

same issue here, getting timeout

NickMusic is not in the channel list....make sure you create a new list and set retry-timeout to 80

mat8861 wrote:

NickMusic is not in the channel list....make sure you create a new list and set retry-timeout to 80

FYI, i have issues running Foxtel on my VPS, however, I can run on my personal server. I tried to read up on things and found some tricks people used (changing DNS to Google's) and never got it to work on my VPS. Tried all of this about a month or two ago, mentioning just in case any users having timeout issues are in the same boat as i am.

Still timeout. Can someone fix it?

( 1/2 ) FOXTEL.COM.AU.EK -- chan. (xmltv_id=NSW-Upper Namoi ABCComedy/Kids) -- mode Force
i
error downloading page: The operation has timed out. (80sec)
Retry 1 of 4 times

i have my config time-out="180" with 4 retry, both windows and linux (ubuntu on pi4) and works all ok.

mat8861
do you use a proxy or live in Australia or New Zealand?

Nope simple connection from my home provider in Italy , i tested also from a german vps, ( i shouldn't say but is digitalocean) with same results, same os ubuntu 18.04 lts....latest mono, lower cpu/ram/connection. Now there are users that go even faster and with no problems at all, some other (many with ovh) that report slow process. WG++ really depends on connection not cpu/performance. For sure i had to use vpn only with Israel and few in Latin America, one in UAE,one in USA (Pluto) not many though, i would say 4-5 in total. As far as my knowledge there are countries restriction Europe,South America, Emirates and viceversa depending where you starting connection is located.

Then I don't know what I'm doing wrong. On vps in France, Australia, Russia, USA, everywhere timeout

Same here, still cant get it to work. Had it working fine a few months ago. Am using the latest 3.1.1, still get:
Checking License ..
For License request/update data, see WGLicense.log.txt
found: C:\Users\Administrator\AppData\Local\WebGrab+Plus\foxtel.com.au.EK.ini -- Revision 08
encrypted with userkey and expiry date in 'legacy (V2)' mode
processing C:\Users\Administrator\AppData\Local\WebGrab+Plus\guide.xml ...
Found existing channel (xmltv_id=Premiere) in the config file
...

i=index .=same c=change g=gab r=replace n=new

Group (0) :
update requested for - 1 - out of - 1 - channels for 7 day(s)
( 1/1 ) FOXTEL.COM.AU.EK -- chan. (xmltv_id=Premiere) -- mode Force
i
error downloading page: The underlying connection was closed: An unexpected error occurred on a receive.
pausing 1 of 4 times for 180 seconds before re-try.

This is still the correct useragent?

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36 Edg/79.0.309.71

this is what I have in my config, same as you, I'm in Australia and it works just fine

user-agent - Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36 Edg/79.0.309.71

my coonfig and ubuntu version (i run wg++ it with user=ubuntu but shouldn't matter)
ubuntu@ubuntu:~/Scrivania/.wg++$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.5 LTS
Release: 18.04
Codename: bionic
ubuntu@ubuntu:~/Scrivania/.wg++$ mono -V
Mono JIT compiler version 6.10.0.104 (tarball Fri Jun 26 19:38:24 UTC 2020)
Copyright (C) 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
TLS: __thread
SIGSEGV: altstack
Notifications: epoll
Architecture: amd64
Disabled: none
Misc: softdebug
Interpreter: yes
LLVM: yes(610)
Suspend: hybrid
GC: sgen (concurrent by default)
ubuntu@ubuntu:~/Scrivania/.wg++$

On VPS in Germany, it finally worked. Miracle!

Brkc wrote:

On VPS in Germany, it finally worked. Miracle!

Glad you made it, but brings a lot of questions...
1. Provider ? (it sounds ovh gives some problems or better few user reported problems like siteini return no index)
2. run as root or user ?
3. WG++ version ?
4. Did you install first Lamp or apache/ngix or other webservers before running wg++ and obviously mono ?
5. As far as your knowledge what was the difference with not-working server ?

Be good to know for other users :)

Australia (Vultr), Worldstream.nl, RU/UA VPS, Online.net (FR), OVH (us) - timeout
Luxembourg, Germany (Vultr) - work

2. root user
3. wg last version
4. no
5. The only difference is in the providers and the country. Foxtel may be blocking some providers. In particular, I have their site opened only through a VPN.

Weird....home server with ubuntu, (connection fastwebnet italy) no vpn.
Servers in germany (digitalocean and contabo) same ubuntu version no vpn.

I mentioned a few posts above my Ubuntu VPS times out but Foxtel runs with no issues on my Mint server. Just like Brkc, my OVH is in the US.